Refund policy
Returns
Our policy lasts 72 hours for none sale items. If more than 72hours have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Hair that has been used, washed, treated with any products, cut, dried or installed and removed.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
All will call orders are final. Orders that are picked up at our pop up shop location cannot be refunded or exchanged.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@loletteshair.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Shipping Policy
Thank you for visiting and shopping at Lolette's Hair Bar
. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy Shipment processing time All orders are processed within 7 -14 business days.